Service and technical support

Our service goes beyond sales. We are always there with you, and our experienced staff is ready to provide support at any time. You can expect quick response, and we guarantee timely and effective resolution of any problem.

Whether you have basic questions or need advanced engineering assistance, we are here for you. Simply contact us and we will directly forward your issue to the appropriate member of our team.


At STUAA, we understand that a fallen robot can lead to manufacturing pauses, production losses, and ultimately revenue losses. This is why we prioritize customer service. Our experienced and knowledgeable service staff will work with you to find the ideal solutions for your robot issues. From installation to end-of-life, STUAA robots are always at your service.

Our service staff has decades of experience and knowledge, and has set industry standards for quality service. These selected individuals are the best in the industry, always on standby to respond immediately upon notification. Through continuous training and improvement, our customer service engineers are always equipped with leading technology, enabling us to offer high-quality services anywhere STUAA systems are installed.

Our goal is to minimize your downtime.


  • you could contact with us by phone or+1 (865) 240-8656
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Preventive maintenance is crucial for maintaining the health of the robotic automation system and eliminating avoidable downtime. It ensures long-term return on investment, keeps you in production, and minimizes downtime to the greatest extent possible. STUAA offers a wide range of preventive maintenance plans, so your robot can run 24/7.


The experienced global installation and commissioning technical team of STUAA enables us to provide high-quality services anywhere in the world for installing the STUAA automation system.